Planning Model Explanation
1. Business Manager’s Area Data Gathering (Ongoing)
- Formal discussions during scheduled staff meetings
- Formal and informal data gathering (including colleague feedback)
- Analysis of pertinent professional publications and other relevant literature
- Review & integrate evaluation results
2. Planning (October 15 – November 15)
- Review/Revise Business Manager’s Area
Mission/Goals/Performance Measures and Standards
- Plan/Design Business Manager’s Area services,
activities and processes
- Develop Strategic Activities
3. Budget
Planning and Prioritization (November 15 – June 30)
- Listing of Business Manager’s Area strategic and
operational activities
- Prioritize activities
4. Implementation
of Services - What we do (July 1 – June 30)
- Institutional financial and budgetary planning
- Deliver administrative services (i.e. Courier,
Copy Center) to the campus
- Employment compensation (Payroll)
- Procurement of goods and services (Purchasing)
- Produce and deliver financial and management
reporting
5. Evaluation
- Satisfaction surveys
- Quality Cards
- Audit results and findings
- NCCCS website reporting status review
- Informal colleague feedback pertaining to services
- Comparison of expected results to actual outcomes
of strategic activities
- Success in meeting performance standards
Last Updated: 10/29/07