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College Receives Grant to Coordinate OAAP

PCC's Karen Mozingo, left, will receive assistance from Kathy Worthington on coordinating a comprehensive review of the N.C. Community College System's office and medical office administration curricula.

WINTERVILLE—Pitt Community College has received a $125,000-grant from the N.C. Community College System (NCCCS) to coordinate a comprehensive review of the state’s office and medical office administration curricula.

In July, the State Board of Community Colleges approved PCC’s request to lead the Office Administration Alignment Project (OAAP). The main objectives are to ensure program quality and eliminate duplicative programs and courses by seeking input from a wide range of stakeholders, including community college faculty, employers, Career and Technical Education business consultants and the N.C. Department of Public Instruction.

As the project’s resource college, Pitt will provide fiduciary management, statewide coordination and project oversight to make certain curriculum and professional development outcomes are met.

PCC Business Department Chair Karen Mozingo will coordinate the 11-month project, which is being funding through the federal Carl D. Perkins Career and Technical Education Act of 2006. PCC Office Systems Technology Instructional Coordinator Kathy Worthington will assist Mozingo as OAAP instructional coordinator.

According to the NCCCS’s request for proposals, the OAAP’s goals include developing new courses, combining and revising courses when appropriate, removing unnecessary course restrictions, and incorporating employer input into the development and redesign of programs to ensure graduates meet workforce needs and expectations. Another key objective is to establish career pathways from high school to college.

“Office Administration programs are a key component of economic growth in North Carolina, so reviewing and updating our programs is important to ensuring they are providing the quality education students expect and deserve,” Mozingo said. “Employers are increasingly seeking workers with specific certifications that verify their skills. We want to make sure the N.C. Community College System’s office and medical office administration programs provide graduates with these stackable credentials.”

Careeronestop.org projects 4,360 annual office administration-related job openings in North Carolina between 2012 and 2022. The estimate includes 2,090 secretaries and administrative assistants (not including legal, medical and executive secretaries and assistants), 1,910 office clerks, 150 office and administrative support workers, 140 health care support workers and 70 medical transcriptionists.

Currently, 57 of the state’s 58 community colleges are approved to offer office administration-related courses and 56 have approval to offer one or more of the Office Administration-related programs. The last comprehensive review of those programs—Office Administration, Office Administration/Legal, Office Administration/Virtual Office Assistance, Medical Office Administration, Health Care Management Technology, Health Unit Coordinator, Medical Transcription Diploma and Voice Writing Real-Time Reporting—occurred in 1999.